HireMyVA Podcast

HireMyVA Podcast 21 – I’ve never been good at managing people – I’ve tried but its just not me

Listen To The Audio

Watch The Video

Play Video

Episode Summary

Episode Transcription

Dave Braun
00:00:00
Well, hello again, everybody. Welcome to the HireMyVA Team and Business Building Podcast, where we help you to reclaim your freedom through hiring and thriving with virtual assistants without breaking the bank, without breaking your bank folks. I’m Dave Braun. Glad to be here with you and I’m with my partner and HireMyVA and my great friend, buddy, bosom buddy, dog lover, cat lover, everything. Larry Broughton.

Larry Broughton
00:00:25
The crowd goes wild. Hello, David,

Dave Braun
00:00:28
How are you doing Larry?

Larry Broughton
00:00:28
Good, good.

Dave Braun
00:00:30
Well, we’ve got a really good topic for today. Really good question. You know, and I thought so some people might be thinking, you know, I’ve never been good at managing people. I’ve tried it, but it’s just not me. It’s like, I’ve I failed at this before. I, you know, what shall we say to them?

Larry Broughton
00:00:49
I am not good at something. Suffer!

Dave Braun
00:00:54
Call the ambulance!.

Larry Broughton
00:00:56
Stop it. Stop it. Stop it. Stop it! Is what I would say to them. Well, listen, the great news. I’ve got a good piece of news for these folks who say that is that, you know, like leadership and management skills are learned skills. You can learn how to do this. And we all started somewhere like this. Hey, if you’re just a jerk, that’s a different story. I can’t fix being a jerk. I can’t. And that might be why people don’t want to work for you or with you. If you’ve got an attitude where you are better than other people and you like to manipulate, then this program is not right for you. But if honestly, it’s just that, Hey, I’m, I’m nervous about it. And I’ve never had the experience before. This is why we have the community. This is why Dave and I are here.

Larry Broughton
00:01:42
This is why we have the thrive module in the community, right? So that it walks people through, step-by-step how to lead and manage people effectively. And the great thing is we start right from the beginning on this thing. It’s super easy, I believe to manage and lead people when you are working in your strength because you come to life more joyfully. When other people are working in their strengths, when people are working in their strengths, they do things that they’re good at. The problem with management for most people and why there’s bad morale and low productivity, it’s oftentimes because people aren’t working in their strengths, they’re working outside their strengths. And so life and their business becomes a grind for them. When Dave and I have done coaching and consulting gigs with people in the past, it’s one of the first things that we look at. Hey, are you and are your team working in their strengths?

Larry Broughton
00:02:35
And because often times people bring us in, not with everything sunshine, lollipops, and rainbows, it’s usually because things are a mess and it’s bad morale. And when you query the team members or the employees, as some people call them, like, how is your manager at managing people? They oftentimes say, well, not very good, but as soon as you get them working in their strengths and the manager working in their strengths, morale goes up and it just becomes a whole lot easier. So from the start we help you with this. And again, I can’t emphasize this enough, the community will help you along the way. So if you do hire a VA and you feel like their productivity isn’t where it should be, or I got to have a really difficult conversation with somebody, and I’m really queasy about having that conversation. How should I approach them? We’re there for you. Other people in the community are there for you. Our VAs are there for you. And they can say, Hey, here’s, here’s how I’d like to hear it. Right. And so I would, without being too harsh that the old, I don’t like our, I don’t know how to manage people is just an excuse. Really, that’s a fear-based question, I think. But the good thing is we’re here with you.

Dave Braun
00:03:51
Yeah. And that’s great points. And I really like your point at the beginning where you talked about it starts at the prepare module. That’s why we do that. So one of the best things you can do to help manage and lead people is to know where you are going. And that’s why we’ve got a lot of information about how to establish your mission and your vision and core values. Without those as foundations, it really is kind of hard to lead and manage people because you don’t know where you’re going. And if you don’t know where you’re going, how can they know where, where they’re going? And it’s, it’s kinda like you, I mean, you, you want to hopefully give them more than a job, right? You want to give them a place where they’re heading, you know, in their lives as well.

Larry Broughton
00:04:32
Let me give you a tip. I was just gonna say that part of the program and part of the forum and part of the community forum is that we are oftentimes on and say, Hey, just saw this great article, or here’s a great book that you folks ought to pick up. And one of the books that I’ve been recommending to people for years that are early on in their management career is a book called Lincoln on Leadership. Back to my hotel company, we’ve developed what we call peak potential packs, which are modules of easy reading and podcasts and articles that we want you to kind of, we want our team members to absorb, and we’ve done one just on this Lincoln on Leadership book. It’s a great starter book for young or inexperienced managers and leaders.

Dave Braun
00:05:23
So, I mean, that’s a great tool. We’ve also got other tools and templates within, as we mentioned about mission and and vision core values. We’ve also got other tools. Like, I mean, how do you hold a regular meeting? When do you hold it with your team? What is your, what should the agenda be? So we’ve got that in there to kickstart you. And I think that’s one of the big things that, that we provide and that we want to provide is, you know, you’re not starting from ground zero. You’re starting from a really great place to establish a foundation and then to learn and learn your own style from that point on.

Larry Broughton
00:05:58
It’s funny the first time when you go through this program and I can think of one person in particular, I’m not going to mention her name, but I think you’ll know who I’m talking about, Dave. She said that when she got her first employee, her first VA, is when she really felt like she was really a business person. Right. But she had no experience leading, leading them. And so we’ve heard people say that some of these tools that, that Dave, that you had just mentioned, it’s almost like a cheat sheet or a hack on how to be a manager. If you follow this program step-by-step and use the tools that David has mentioned, including how to run a meeting and how to have an agenda, your team members, your VAs will have no idea that, that they might be the first person you’ve ever managed or led. That’d be like, you’re pulling the wool over their eyes. Like, wow, you’re awesome! You’ve been doing this for a long time, but you just have to follow the recipe. It’s like making brownies, right. Just follow the recipe, put the cup of water in and the oil and the eggs and whatever it is. Now you can tell, I make them from a box. Right.

Dave Braun
00:07:04
Well, that’s what this is, is kind of like learn how to hire and learn how to prepare yourself, hire and thrive with the VA. It’s kinda like in a box. Right. That’s why we did the program. We want to give you the cake mix in the box, so you don’t have to do it from scratch.

Larry Broughton
00:07:18
Yeah. So I would just encourage you. It just sounds like you might be a little frightened or fearful that I have made mistakes in the past, I don’t want to repeat those mistakes. Well, that’s great, that’s why you’re part of this program, right? Yeah. What we’re trying to do is mitigate the risk for you. Between us, we’ve got 70 years or more experience leading, managing people, running businesses. I know Dave, I know it’s hard to, it’s hard to say, right? And frankly, it’s what we’re good at. That’s what we’re good at. I don’t want to toot our own horn here, but you know, we’ve been considered among the best leaders and entrepreneurs in the country. You know, people come to us for this stuff. And so I can’t imagine that there are the question about management or leadership that comes up, that you pose to the forum, that we’re not going to be able to help you with.

Dave Braun
00:08:09
Exactly. And also what will happen with the community and others is they will maybe add their own flavor to it. So you may end up absorbing what they say a little better than what we do. So we’re all like helping each other because we’re all in this journey together, building our teams and going towards freedom with our businesses. All right. Sounds good. Well, everybody, thank you again for joining us, spending your time with us. Remember building a team is the way to reclaim your freedom and we’re here to help you. So there’s three things we’d love for you to do, and of course, we just appreciate you all for that number one, subscribe to this podcast. And if you haven’t already done, so make sure you do that. Number two, give us a rating and whatever you feel is great, but you know, five stars is awesome for us. But number three, go to hiremyva.com for more information on our course and community. Because remember, even without experience, you’ll learn how to prepare for, hire, and thrive with virtual assistants. Larry and I’ve helped just a whole bunch of folks. We’re helping folks now in the community. It’s awesome. And it’s fun. And we just love to help you too. So just go to hiremyva.com for more information!

Larry Broughton
00:09:23
Do yourself a favor. Do the world a favor, go do something significant today. All right? Go get ’em!

Dave Braun
00:09:30
Bye.

Check Other Great Episodes

HireMyVA Podcast 147 How to Say No Without Feeling Guilty or Hurting Someones Feelings 1

HireMyVA Podcast 147- How to Say No Without Feeling Guilty or Hurting Someone’s Feelings

Well, I think we ought to get into some ways to say no without feeling guilty because right now I’m sure a lot of you are gonna have something that’s gonna come up today or tomorrow, or you’re thinking something in the back of your mind. For me, there’s an organization I’m involved in that’s a volunteer organization, we talked about it a little bit before, but I’m the vice president of it. And I know what’s gonna happen in like six months is they’re gonna ask me to be president when the current president rotates off. I’m almost positive that they will. So then I should be thinking ahead, how am I gonna say no? Or should I say no? But let’s assume I’m gonna say no, which we’ll see. But so what do you think are some ways that we can say no without feeling guilty or maybe even like what you did with that team member kind of saying no, but making them feel good at the end of it.

HireMyVA Podcast 15 Im afraid theyll take my money and disappear 1

HireMyVA Podcast 15 – I’m afraid they’ll take my money and disappear

It’s a legitimate concern Dave. I mean, we both know people where this has happened to, but here here’s the funny thing. There’s two sides to every coin is that there are service providers and VAs out there who have the same concern. I’m going to do all this work for somebody and they’re not going to pay me. Right. Well, I think one of the great things about, well, there’s a lot of great things about this program, but we walk everyone through on how to make sure and avoid that from happening, right? Whether it’s small projects, first test the waters, build trust, but really most of them, most the VA’s that we work with and lead you to and recommend they’re all professionals. And so they understand that I provide work and then there’s gonna be a specific payday.

HireMyVA Podcast 57 How do we balance out our tasks with our teams tasks

HireMyVA Podcast 57- How do we balance out our tasks with our team’s tasks?

I got my own stuff to do. You should do your own stuff. Well, the truth of the matter is, as a leader, we’re also mentors. We’re also teachers, right? And so we have to have enough margin in our calendars, Dave, to walk the four corners of the business, as they say in the food and beverage industry that say, to touch tables. Which means, if you’ve been to a good restaurant, the manager comes around and they literally touch the table, which means they’re close enough, this was prior to COVID, close enough to actually have a conversation with you. As a leader, we should do that. Even if it is metaphorically, you do it through video calls and you check and say, how are you doing? What can I help you on? Are you, are you stuck on things? That way, you get moments to mentor. You get moments to teach. This question is particularly problematic when we have zero margins.