HireMyVA Podcast

HireMyVA Podcast 135- Interview with our long-term Filipino Virtual Assistant

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Dave Braun
00:00:04
All right. Hello, everybody. Welcome to the HireMyVA Team and Business Building Podcast brought to you by Yoogozi.com. And in this podcast and the HireMyVA, we help you do reclaim your freedom through hiring and thriving with Virtual assistants without breaking the bank. And of course, that bank is your bank. That’s the most important bank. And I’m Dave Braun, and I’m normally here with my partner, my fantastic business mentor, and coach Larry Broughton but today it’s me, kind of flying solo, but we’ve got a really, really important guest that I think you guys are gonna learn a lot from. This is one of the most important members of our team. Daphne, now your last name is Bercilla, but you’ve got Daphne Ber, for short. So, say hello, Daph.

Daphne Bercilla
00:00:52
Hi everyone. I’m Daphne Bercilla and long term. So I’ve been with Dave—Should I start introducing myself?

Dave Braun
00:01:04
Yeah, about who are you? What’s your role? About how long have you been working with me and Larry? And all that.

Daphne Bercilla
00:01:11
So in a few days, exactly I think a week from now. I’ll be working for you for as long as seven years.

Dave Braun
00:01:21
Yeah. Wow. So this is May 2022. And when we’re recording this, so yeah, it’ll be almost seven years. We’ve been working with Larry and me and mainly with me.

Daphne Bercilla
00:01:36
Yep.

Dave Braun
00:01:36
We work together every day on a lot of stuff. So tell us more about your role. What do you do? Maybe talk about how things have started for you and how it’s morphed and all that kind of stuff.

Daphne Bercilla
00:01:49
Okay. So it was the year 2015. I was a month off college and I wanted to look for a job, but I think, I already know from the get-go that I didn’t wanna work in an office setting. So I was like, oh, I’m gonna try this. I’m gonna try this Virtual assistant thing. I’m gonna give it a chance because other family members are doing it. And then I saw, Dave’s job opening and he was looking for someone who can just do repetitive tasks on WordPress and a little bit of design work a little bit.

Dave Braun
00:02:32
More as a General Virtual Assistant, that was kind of your requirements, right? So, I remember interviewing you and a few others and I remember one of the things Daph and if you have forgotten, but I tell you this every now and then, one of the reasons that I picked you over others, because the skills, you know, you guys were pretty close, but your personality is something that drew me to you. Like the joy that you have, how much you laugh, and how much fun you have. And I think that has helped us morph the company to have core values, we have GRITS at Pro Website Creators. GRITS is, the acronym for it stands for Grins, Relentless Improvement, Integrity, Thankfulness, and Service. So grins and laughter and having fun. And that’s your dog.

Daphne Bercilla
00:03:31
Yeah. Hold on.

Dave Braun
00:03:34
That’s alright. So anyway, seven years. So tell us a little bit more about how your role is morphed.

Daphne Bercilla
00:03:42
Okay. So before, when I started, I started as a part-time, I started part-time with you and I work at night to be able to cater to your US nighttime. And then from just doing basic, really, really basic things like posting daily stuff for Yoogozi…

Dave Braun
00:04:07
That’s right.

Daphne Bercilla
00:04:08
And setting up the emails and stuff. I started our first project, Tommy Watson, that’s when it all started when you need a logo for him and the website mockup.

Dave Braun
00:04:21
That’s right. That’s right, you have a better memory than I do.

Daphne Bercilla
00:04:27
Yes. And then we started with slack and Trello as project management tools.

Dave Braun
00:04:36
Yeah. So we started off as, we normally recommend that, for people who are just hiring their first Virtual Assistant, because it worked well for us. Trello and Slack work well, they’re free tools. And you can hardly go wrong until you start expanding your team or have a whole bunch of different projects. And you really take what you’re doing in your business to a new level. And Daph, you were our first Filipino Virtual Assistant that I know that I had worked with directly. So as I was hiring you, I was kind of fumbling and guessing and all that kind of stuff and all of that work with. And since we’ve hired, a whole bunch of different folks. And so through that whole process and through all the trials and the learning and that’s how we came up with the HireMyVA course and Community, and of course, our White Glove Service, which you have been instrumental in doing, like, I think you’ve done all the graphics for it and laid out all of the tools, helping us get Kajabi going. Your skills have been more of like crazy over time, you really, really have. And in fact, nowadays, you’re so responsible for doing the mockups of pretty much all our websites. Right?

Daphne Bercilla
00:06:04
That’s true.

Dave Braun
00:06:05
Yeah.

Daphne Bercilla
00:06:05
Both the One Week and the WordPress ones.

Dave Braun
00:06:08
That’s right.

Daphne Bercilla
00:06:10
Right.

Dave Braun
00:06:11
Give all this information to you and Daph, you go and do it. It’s been a lot of fun. So, think about the top things that you’ve learned since being with us. You started off at 20 hours a week, now you’re at about 30 because you wanted to have a little bit more income and more time. Yeah. And that’s one of the things that when you’re talking to different Virtual Assistants, there are some that wanna work part-time and full-time. Generally, we think a part-time is 20 hours, full-time is 40, but you’re kind of in between, but one of the key things is your exclusivity. Now, you do other things on the side, but you don’t really work for anybody else.

Daphne Bercilla
00:06:53
No, just some side hustles from side to side, because I do some drawings. So, I kind of sell some of them to people. But aside from that in a legit work setting, I only have Pro Website Creators.

Dave Braun
00:07:10
Yeah. Awesome. And you’re working, of course, Pro Website Creators and all the stuff you’re doing for Yoogozi and…

Daphne Bercilla
00:07:17
And all the other stuff.

Dave Braun
00:07:18
Right. There’s a whole bunch of stuff. So tell us about the top things that you really have learned since working with us. And you can take that in any direction you want. You can take that as far as the, like maybe hard skills about, you’ve learned a lot about web design, you can take it that way or you can take it more as personal development. However, you want to do it.

Daphne Bercilla
00:07:43
I guess we can do both. Let’s start first with the technical side, the work side. I practiced doing a lot more critical thinking and being more proactive because the thing is that, Dave or whoever you’re gonna work for cannot always spoon-feed you with information. So you need to be able to troubleshoot some of the problems yourself. And that’s not saying that you cannot comfort them for help or ask questions. It’s just that, you yourself would want to troubleshoot things on your own in the first run because that’ll help you, I guess, hone your skills.

Dave Braun
00:08:40
Okay.

Daphne Bercilla
00:08:41
Learn a lot of things.

Dave Braun
00:08:42
So trying to be proactive in troubleshooting, you’ve learned some of those things. What else?

Daphne Bercilla
00:08:50
I guess just don’t be complacent, whatever skills you have when you got hired, keep on developing them, add more to them, and be an asset to the team if that’s the right word for that. Just gain more skills and use them to help the company grow, basically.

Dave Braun
00:09:21
Yeah. And that’s great advice for anybody. Even if you are the boss, you’re the owner, whatever term you wanna use, a manager, if you are—

Daphne Bercilla
00:09:30
A leader.

Dave Braun
00:09:31
Leader or whatever. You have to keep growing, you have to keep moving forward because things are obviously changing. There are other people around you that are getting better. So we have to get better at our skills. So it’s important for everybody. Even if you are an employee at a company or working, part-time, whatever, you have to start to continue to get better and seek out ways that you can get better. I mean, in fact, I remember you’ve taken some courses on your own that you’ve wanted to learn about. And you know, to be honest, sometimes those aren’t exactly applicable to our work, other times they are but I think the point is that, when you are in a learning mode, when you’re continuing to improve yourself, there’s gonna be some aspect of what you’re learning is going to rub off in some other area in the company.

Daphne Bercilla
01:10:19
That’s true. And I think one of the driving force that made me want to learn more is that you yourself is trying to learn more. I can see that. So, you kind of served as an inspiration to be a progressive person to keep on learning. And I think that rubbed off, not only to me but for the rest of the team, which is good.

Dave Braun
01:10:44
Daph, absolutely. So those are some of the things you’ve learned. So think about yourself personally. So you are not the same person obviously now as you were seven years ago, right?

Daphne Bercilla
01:10:57
Oh, definitely.

Dave Braun
01:10:58
So talk about how you have matured as a person.

Daphne Bercilla
01:11:03
What I think when you first started working with me, I wasn’t that punctual. If you remember, I was on probation for a while because of not being punctual. And then I wasn’t really that keen into communicating properly, like updating you even with the little things because what we do here is it’s better to over-communicate than to not communicate at all.

Dave Braun
01:11:37
You’re a higher disciple. There you go.

Daphne Bercilla
01:11:41
Now, you know guys, I’m the one who watches the videos and edits them. So when I was starting as a VA, I didn’t know that those things are important because when I was in college, everyone that I have to talk to are just around me. But in a VA setting, it’s different because you’re working remotely. So you have to over-communicate so that the person on the other side, wouldn’t be wondering what you’re doing. If you finished your task and etcetera. So you have to be proactive in updating your status yourself so that the other person wouldn’t end up micromanaging you

Dave Braun
01:12:23
Well. And to dig in a little bit over the course of the time, this time I’ve been on you a lot about making sure that you communicate. And I’m on everybody because it is so important and I’m on myself too. I make sure that every day unless I’m with my mom at breakfast or something, but I tell you what I’m gonna be doing. I check my stuff off. I communicate with you what I’m doing because I want you guys to know that I’m in there working as hard as you are and what I am doing. And that way gives you the opportunity to come back to me and say, Hey Dave, can I help you with this?

Daphne Bercilla
01:13:04
True. And then I think, another good thing is that instead of just, because now we’re using Nifty and of course emails, you have our company emails. I think it’s good that we opened another stream of communication that is more casual, which is Messenger. Because here in the Philippines, we have this Messenger light wherein even if you have a small, small amount of data, you can still send a message. You just cannot send pictures, but you can send a message. So if it’s in an emergency setting, we can still communicate with you.

Dave Braun
01:13:46
And that was one of the things that I just, today, this morning I got off with one of our— What we do now in our HireMyVA process is, we do the Prepare, Hire and Thrive portions. But in our White Glove Service, we have multiple meetings, but we’ve got two Thrive meetings. So the first one is just a quick one that happens within a week after the person is hired by you for example, or hired by somebody. And we talk with the business owner and say, how’s it going? And all that. And so just today I had that quick 15-minute meeting and discovered that the person hadn’t developed that backup communication channel, we talked about that exact thing. So that’s one of the things that is really, really important to keep the communication going is to have that secondary communication channel. And we have that through Facebook messenger and that works well because we’re constantly saying, Hey, because every now and then, power goes out or something you guys can at least say, Hey, power’s out, I’m not sure when it’ll be back on or my internet down or something. Because it just does happen there.

Daphne Bercilla
01:15:02
That’s true. And I’m pretty sure not all of us have Nifty on our phones, but I’m sure everyone has messenger on their phone. So, just texting is just a reach away.

Dave Braun
01:15:14
Yeah. So we’ve morphed as a team going from Slack and Trello. We went to Basecamp for a while and then we moved off of that on to Nifty. And we know some, several folks that are using that. It doesn’t really matter what project management platform you use, just make sure you use something and are consistent with it.

Daphne Bercilla
01:15:38
And also something that has the capability to do instant messaging. That’s really important.

Dave Braun
01:15:46
Right. And one of the things that we’re doing is, of course, we check-in and check-out every day, keep the communication going and we’re getting better and better at that. So talk about some of the folks that might be listening. They really don’t know what it’s like in the Philippines. So talk about some of the challenges that you have in the Philippines.

Daphne Bercilla
01:16:13
Okay. I guess I can only speak for what I experience because the Philippines is an archipelago. So, like in our team, how many are we in our team right now around four VAs and then you. We all live in different parts of the Philippines. So I live in the capital, which is Manila, but then our web developer is on the south island. And I think all the other two social media managers are also on the Southern side. So they have their own challenges there. But for me, in Manila, I guess my challenge here would be sometimes I lose internet connection. Sometimes I do that, but it gets fixed really quickly. Not like, our other VAs that takes a while.

Dave Braun
01:17:18
Yeah.

Daphne Bercilla
01:17:19
Before their internet connection gets fixed.

Dave Braun
01:17:21
And that’s why it’s so important to have the communication and the backup communication so that, you know when that happens because power sometimes goes out and internet sometimes goes out or it gets really bad. Meaning the internet drops. The other thing that happens a lot in the Philippines is you guys get a lot of storms.

Daphne Bercilla
01:17:40
Yep. That’s true. We have at least five typhoons in a year.

Dave Braun
01:17:45
And obviously, that interrupts communication and sometimes power.

Daphne Bercilla
01:17:52
Sometimes power. And sometimes it takes a while for power to get back on and we cannot do anything about it because it’s the government that trains it off. So even if you want a backup, there’s no way of backing up.

Dave Braun
01:18:10
Yeah. We recommend people ask their VA’s if they think they need to have an uninterpretable power supply to give them another few hours of power if at all possible to finish things. But if there’s a typhoon of course, but it’s not just a typhoon, sometimes it gets really, really hot there.

Daphne Bercilla
01:18:28
That’s true. It gets really, really hot, to the point that it’s really hard to work unless you have an AC.

Dave Braun
01:18:36
Yeah. And so it’s important to know what the conditions are of the Virtual Assistant that you hire. So you can anticipate that.

Daphne Bercilla
01:18:46
And also, I think it’s important to know the situation at home, of the VA that you hire. Like, for example, we have a lady on our team that lives with her younger kid and her husband. And there are times when she needs to take like an hour off in the morning so she could take a bath and feed her child. And then there’s me who I don’t have much responsibility but in the mornings I also take my dog for a walk and well, months ago, it was really hard for me to work as well because I still live with my family. So I have these constant people barging through my door. But now that I moved, it’s different now, so work is more focused, but I guess that’s important to know because it’s not only going to be storms or power outages, your VAs are also gonna have their own personal problems that would hinder them from being 100% every day at work. So you have to know that as well. Is family okay? Is there drama at home? Is your kid sick? Are you sick? Not only physically, but also, are you still mentally sane? Stuff like those. So those are the things that you need to know. If you want to create a rapport and a good relationship with your VA because those are the factors that would make them want to stay with you. It’s when they don’t feel like, they’re just an employee.

Dave Braun
02:20:35
Okay. That’s good advice. I would say one word that would kind of sum that up is to care.

Daphne Bercilla
02:20:44
Yes. Right. To care.

Dave Braun
02:20:46
Is to care. Now, one of the things that have changed over time as well, is how you’re communicating to clients.

Daphne Bercilla
02:20:55
Oh yeah.

Dave Braun
02:20:56
You’ve been communicating to clients through email over the last few years, but describe how you have started communicating like on Zoom videos and stuff like that with clients. Talk about that whole process.

Daphne Bercilla
02:21:14
Okay. So before I was really shy and I would always tell Dave that I don’t want to be on video or talk to a client, but then as the business grows and as well as the business grows, we need to be able to go with the time, to update ourselves. And now when we give, let’s say website updates to our clients, we cannot just do it through email because it’s not gonna be effective. So we have to record videos. And I guess that’s when I started being more comfortable with talking with clients is recording videos with the status updates of their websites. And then I guess we progressed on you asking me to join when we talk to them regarding their website as well. So sometimes you have these live editing collaborations with some of our clients where I do the Photoshop in front of them. So they could be very specific with what they want. So in that sense, I’m talking to them directly now and they know who’s behind the scenes. It’s not just Dave. There’s also Daphne.

Dave Braun
02:22:37
That’s right. We didn’t start out that way, right?

Daphne Bercilla
02:22:43
No.

Dave Braun
02:22:43
It took gradually some time for me to be comfortable with it, but then for you to be comfortable, I remember, yeah, you were pretty uncomfortable. I kind of almost had to force you to do it right?

Daphne Bercilla
02:22:56
Yeah, that’s true. And I remember when I’m going to email someone, I have to run it through you first, but then now what happens is that you just let me email them because we have this projects, email wherein you can see the conversations I have with them.

Dave Braun
02:23:15
Yeah. If I want to. A lot of times I don’t. I might check it here and there, but a lot of times I just won’t because over the course of time you’ve earned that trust. And you know, at this point you’ll make as many mistakes. How do I say this? Any mistakes you make with client communication will probably be, I mean, I’ll probably make just as many myself. It does take time to get comfortable with that for both of you. Now, having a new person come on board now going forward, I’m ready almost immediately because I’ve got certain things that I look for and the way that they may use English, etcetera, that I’ll be ready sooner rather than later for folks.

Daphne Bercilla
02:24:10
And I guess that’s another thing that made me comfortable now to talk with clients, is that though I have my own way of, you know, physically I have my own way of talking, but I guess the language and the thought that needs to be conveyed to clients. So it’s like your internal voice. I think I kind of can mimic your internal voice now. So, when I talk to the clients, I know what to say or probably in my head, I know what would the flow of the conversation would be, what the right questions should be asked, so that we could get the right information, etcetera. So it’s a process, you know, it took a while, it took six years, seven years to get there.

Dave Braun
02:25:04
Well, not quite, you’ve been doing it for a while and if I had to do it all over again, it would be probably just a few months. Just because I know a little bit more about what I’m doing now.

Daphne Bercilla
02:25:16
And that you’ll know what you look for it now.

Dave Braun
02:25:21
Okay. Well, that’s interesting. So think about, have there been any rough times in working with us?

Daphne Bercilla
02:25:30
There was. If you remember, last year? Because that’s when I wanted to shift my working schedule from night to morning because that’s when I start having health issues personally. And then my doctor advised me that I have to do some lifestyle changes, which is I need to sleep at night. I cannot do the whole graveyard shift anymore. So I was torn between— Because we were also working for Bryan who does the night shift. So I was torn between who’s going to— Who’s going to adjust for our team meeting because it happens at night before, in the evening, which is around 10:00 PM for us, for me and Bryan. But if I’m gonna start working in the morning, we have to, I guess do it in the morning too. So we need to find that, we need to meet halfway.

Daphne Bercilla
02:26:38
And we were torn in deciding because if nobody adjusts, I have to go, I have to leave the company. So I guess that’s one of the challenges, but Bryan was nice enough. He said that he could cut some of the chunks of his shift so that he could put it in our meetings in the morning. So I was able to stay. But then that just isn’t that one incident, there was this one time before the end of last year when I also wanted to, I guess, move on from the company. Move on from the company because I guess I felt like I have learned everything I can learn from PWC. It’s been seven years and I guess I was looking for something new because I’m not getting any younger, also when you hired me, I was 20. I’m 27 now.

Daphne Bercilla
02:27:43
But then things changed when the new year came in because we had new team members on board and now they’re working on social media and I thought to myself, well, you haven’t really learned everything. There’s still social media. There’s not just web designer, graphic designer, or admin work. So that made me want to stay. Because I wanted to see how PWC can flourish, and HireMyVA can flourish in a social media setting and I wanna be there when it happens so I can learn from it. So it’s the learning aspect that made me stay.

Dave Braun
02:28:26
Yeah. I know one of the things when we’ve had similar podcasts before, Larry talks a lot about some of the surveys, state to the American workforce, from various companies about how the biggest reason that people leave their companies, is because they’re not being professionally developed. And so you felt that, and I think I, as a leader, did not give you the opportunities, like I think I probably should have.

Daphne Bercilla
02:28:55
And I guess another aspect of that is well, yes, that probably because we have a lot of things on our plate before the end of the year and the months proceeding to that. So I guess, that culture of relentless improvement isn’t being put out there too much, but then I realized that it shouldn’t be triggered by Dave or the team. I should also have the initiative myself to learn, to keep on improving myself. So now on the side, whenever I work with something, I put up an ebook so I can keep on learning and then working at the same time and—

Dave Braun
02:29:46
That’s good.

Daphne Bercilla
02:29:47
And then the things that I learned, I use in our team meetings.

Dave Braun
02:29:51
Oh

Daphne Bercilla
02:29:52
That’s right. I share it with you guys.

Dave Braun
02:29:54
So, now what you’re doing is you are now, we swap back and forth. You lead team meetings one week and I lead them, the next week. And we both have different ways of bringing in some development, some education. You do your way. And I do it my way and we’re good with it. It’s good to have that little variety.

Daphne Bercilla
03:30:18
And I think we’re covering both ends. I mean both facets of what the team needs because you’re more like the technical things. And then whenever I open what I learn, it’s more like, oh, how do you guys feel? What is your insight about this personal thing? Remember last time we had that?

Dave Braun
03:30:39
It’s all that fluffy stuff, you know that fluffy.

Daphne Bercilla
03:30:43
But to be honest, that’s needed from time to time. Because that develops that kind of closeness in the team. That also enables everyone to feel like, I guess Dave or our employer is not scary to talk to. Which makes them open up to you more, even in a work setting. When they want to pitch ideas with you or they need something, it’s easier for them to talk to you now instead of going back and forth thinking if you’ll say no or just brush it off and stuff.

Dave Braun
03:31:20
Yeah. And I remember at the end of every year we take a break at Christmas time, about a week off, everybody gets a week off, kind of a shutdown. But before we do that, we do a little game together, right?

Daphne Bercilla
03:31:38
We do games. Yeah, we did some games.

Dave Braun
03:31:41
You find those and it is a lot of fun. It’s actually a lot of fun. We have a good time. Well, let’s bring this to an end here. How can someone best manage and lead their VAs? We talked about a few things here with the, you know, making sure there’s a lot of communication, there’s personal development. We talked about that. Giving them the opportunities to learn and grow. So what in your mind is—Some of the top couple of things, how can someone best manage and lead their Virtual assistants?

Daphne Bercilla
03:32:12
Well, I guess first you can divide it into two thoughts. First is if you really want to build a long-term relationship with your VA so that they stay longer or if you just need a VA to work on things that are urgent. So I’m gonna talk about the first one, which is what we kind of have, the long-term one. So if you really want to have a VA who will stay for a very long time, make sure that you get to know them as a person and not just as a Virtual Assistant. And then make sure that you ask them what they need in a work setting. If they have the tools that they need. If they have all the resources that would help them do their job better. And then also ask them how their family is because you know, Filipinos, we are very family-oriented. And I guess another, it could be a bad thing but—

Daphne Bercilla
03:33:18
But another one of our traits is that we’re very shy. So we’re not gonna ask you for things by ourselves. So sometimes you need to focus a little bit and ask us to tell you what we need. Well, to begin with, that’s how it is. And then have fun with your VA. Some laugh, make jokes and share stories about your family because that is what Dave does. You know, every year he gives us a tour of how he fixes his lawn with all the Christmas lights and etcetera. And sometimes he shows us around his walks and he introduces us to his family, to his wife and kids. And then your VAs would do the same. Dave knows my parents as well, whenever they barge in. So those are the things, those seem to be small things that are not work-related, but those are the things that would actually want your VA to stay with you. Because the work things are just eight to, I guess depends on the schedule. But for me, the work aspect of the job is just six to three, something like that. But then I have the rest of the day to feel if I still want to stay and come to work tomorrow.

Dave Braun
03:34:49
Yeah. You want your VAs to be excited about coming to work.

Daphne Bercilla
03:34:54
Yes. So, yeah. TLDR, Too long; didn’t read. Your VA needs to feel like they keep to keep on going back to you in the morning or at night because it’s fun to work. That’s it.

Dave Braun
03:35:09
Oh wow. So much wisdom Daph, you have grown so much over the last few years. It’s enjoyable to see and it’s great to make money as a company and all that, but to see your team members grow and change and become better people, that’s really rewarding. And as Larry would talk about that’s, you know, not really success, but that’s significance. That really is.

Daphne Bercilla
03:35:37
And also that’s not the feeling, I guess the feeling is mutual because seven years ago you were also a different person from who you are right now. Now it’s reversed. You didn’t really like talking to clients and then now you’re talking in, was it V-WISE, in conferences?

Dave Braun
03:36:00
Oh yeah.

Daphne Bercilla
03:36:02
And then you’re—

Dave Braun
03:36:03
It’s amazing.

Daphne Bercilla
03:36:03
And you’re doing talks for the WP theme. I forgot which one it was.

Dave Braun
03:36:12
Yeah. Like, I-themes and—

Daphne Bercilla
03:36:13
Yeah, I-themes

Dave Braun
03:36:14
Yeah.

Daphne Bercilla
03:36:16
And you’re more comfortable with, I guess doing some sales talk with some of our clients or new clients. So you also did a really, really big improvement, Dave, thank you so much for inspiring us.

Dave Braun
03:36:32
So there’s another tip, you know, how do you best manage your Virtual Assistants as you grow yourself? You make changes because you may not think that they notice, but they do. They will notice that. Your best team members are gonna notice. Okay, well let’s bring this to a close. Thanks, Daph, for being on. And thank you all for joining us today and listening. And hopefully, you got some really good tips out of this. And remember building a team is the way to reclaim your freedom. And of course, we’re here to help you with our course in our community and our White Glove Service, where we find a rockstar VA like Daphne, for you. So three things we’d love for you to do right now and we’d really appreciate it. Number one, subscribe to the podcast if you haven’t already done so.

Dave Braun
03:37:18
Either on your iPhone or your Android phone. And then of course on YouTube, by hitting the subscribe button and clicking on that little bill next to it. So you can get some reminders. And then number two, give us a rating, preferably five stars, but leave a comment below this video on YouTube or any comment because it helps us to get the word out and we love to respond and we will respond. And then number three, go to Hiremyva.com for more information on our course and community and our White Glove Service, we’ve got some great free downloads you can take advantage of. And remember though, even without experience, you’ll learn how to prepare for hire and thrive with Virtual Assistants. Larry is not on, but I’m gonna echo his sentiments. We’re helping the folks, we’re loving what we’re doing and we wanna help you too. So just go to Hiremyva.com for more information. And Daph, say goodbye.

Daphne Bercilla
03:38:14
Bye.

Dave Braun
03:38:14
Bye, verybody. See you next time.

Daphne Bercilla
03:38:16
Bye, everybody.

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